Having trouble with your Claim my profile link? Below are some frequent speed bumps, see if any these apply, and follow the steps to resolve any issues.
1- Are you using a recent version of either Firefox, Chrome, Safari or Edge?
If you are unsure if your browser has the latest update, you can check here.
2- Are you attempting to use a link that was sent over 30 days ago?
3-Are you in an area where your internet isn't steady or keeps fizzling out?
Check your internet connection and try again when you're in a better service area
4- Check your firewall settings.
Are you getting a message about a firewall or blocked url? Check your internet settings, add try.sig.ma to the whitelist, and try again.
In some cases, you might need to ask for assistance from your internet service IT team.
None of these seem to be the problem? Please let us know at firstname.lastname@example.org